I will be joining Oxford Internet Institute this fall!

“So, you can take the girl out of academia, but you can’t take the academia out of the girl, eh?”

Those were the words of a friend of mine after I announced the news. Well, guess who can has PhD scholarship?

Last year I applied for Oxford PhD scholarships for 2009-2010, and completely forgot about it. Then in the April I was told I was selected and invited for an interview. All happened very fast and unexpected. It began with a call from British Council and professors from Oxford, when I was asked to come in person to the interview (last minute call) to Belgrade. Since I reside in Rome, I had to take the first plane next morning and I appeared in the early afternoon as the last candidate to be interviewed for this great opportunity. Actually I was about not to go, because it seemed impossible to make it to Belgrade in such short time, but my UN supervisor was encouraging me to give it a try.

Shall I mention that the interview was more like great, nice interaction between professors and me, carefree chat on social networks and media since professor and BC representative wanted to know more about the usage of the social networks in Serbia and they were all ears when I started passionately to talk about Facebook. Anyway, at the end of the interview I was told I will know the final result soon. So I went back to Rome, and seven weeks ago (I know, I know – I was and I am very busy at work to announce this to all of you officially) good news came right into my inbox: the official email from the Oxford University. I was super-happy and ecstatic and wanted to keep this to myself to summarize my thoughts and to think about this very well, and also to talk to my closest ones, to consult with the allies, and with my UN supervisor.

As much as I was happy – I had a huge dilemma that I was not facing for the first time, to choose between two good things: research or work. There is an eternal battle in me between academic/research life and practical work. The thing is I am equally engaged into both -academia and practical work, and since it has been two years since my Master thesis – I found myself still writing papers, publishing, going to conferences, storing for my research I’ve been developing in my head, travelling over the Europe and the United States, soaking and exchanging information, getting inspired. All in between, I’ve been working on practical things, still creating and contributing to the interwebs, interacting with people, making connections.

I officially accepted the offer to spend school year at Oxford Internet Institute, to work on my PhD research, and to interact with supersmart people, including my mentor dr Hogan. w00t!!! Or shall I say Blimey! I couldn’t be any more pleased. Yes, this means I am going to start the end of my research and writing of PhD dissertation.

For those who don’t know [and I doubt that those of you reading this don't know – there is zero % that you didn’t hear for Oxford Internet Institute] – OII is the academic mecca for scholars, researchers, web creators, superb centre for the study of the social implications of the Internet. Going to OII will allow me to continue my PhD research that is focused on communication practices in virtual communities of the young adults in Serbia, especially focused on Facebook. Spending time at OII will bring me a productive, collaborative, inspiring environment in which I can accomplish my plan. Plus, there’s amazing work at OII concerning social web and media.

I am aware that PhD process is painful, but I strongly believe that knowledge is power. I wouldn’t be working on things I did in the past, and now for the UN on developing projects, which foster the technology, sharing of knowledge, web of science, semantic web, if I didn’t believe in them. Also, being surrounded with wonderful and supportive people, I am even more determined to start writing the dissertation and continue my research, because this is what I want. I realized that PhD is worth all the craziness around and inside the academia, as well as there are things that I can do with a PhD that aren’t academia.

The practice and work will keep me to the ground and sane as much as I can be – I won’t quit my UN job, this was one of the first issues I was concerned about, but luckily I have really fantastic supervisor, dr Keizer, who fully supports and encourages me. So, with all “blessings” I shall continue working on science and technology, semantic web project and return back to my research for the final dissertation. It sounds difficult and it is, but I am enjoying it and I see great benefits for my long-term goals.

I can’t wait to begin my research and writing, exploring, examining, publishing, interacting, soaking energy from experienced and smart people, that will inspire me to produce interesting ideas and the outcomes for the future projects and work. Also, I miss UK at some points, I have friends and colleagues there, and oh I love British countryside, and London is very near. I am aware about H1N1/09 virus, but I hope British people are working on it, and I’ll try to boost up my immune system. All in all, I am grateful for this great opportunity and for the all good people who supported me in this, and in general. I couldn’t be more happier. w00t!

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I can’t get no satisfaction: why JAT airways sucks?

Yesterday I was updating my Dopplr profile and also being determined to buy some cheap air tickets for the summer and upcoming trips via JAT airways web site. This is not the first time of my epic fail, attempt to buy ticket online (last time was during Easter holidays but then I was thinking their server/site might be overloaded or something). So this time I wanted to buy a ticket Rome-Belgrade and as usual actions I was proceeding to a payment section, and after that I was waiting to proceed and get my code and e-ticket.

Alas, I got information from the screen that there is an issue in the processing of my reservation aka system error. Please try again and if the problem persists (which does), to contact them (JAT airways) for further information. So I went back to the front page of JAT airways site and dialed number of call center {+38111311 2123}  for reservations via my mobile phone. I emphasized I am calling from Rome, that I failed to buy ticket via their web site, also stressing out that their reservation system is not working and I showed my concern that the system (they call it Amadeus) has been eaten my monies from credit card. Then after 10 minutes of checking out the status – they confirmed that Miss Radovanovic tried to buy ticket (they even saw my seat number), but then they weren’t sure so they redirected me to new number {+381112010117} to colleagues in Internet payment section of JAT. Did I mention that the girl who was on the other side of the line asked me three times if I’m calling from Belgrade or Rome?
Anyways, a woman at Internet payment section told me with humble voice that she cannot give me the reason why their web site is not working as I was pissed by then and wanted explanation. She only guaranteed me that my monies from credit card are not withdrawn so I am safe, and if I want to pay my e-ticket reservation I need to call a call center  (again +38111311 2123), this time a guy named Aleksandar told me that this procedure will last a bit longer after I said I’m calling from abroad and from mobile. I thought what the heck, I just want my ticket and to finish with it. Then the procedure of everything I went through the web site started but via phone (name, address, time, date, passport no., etc), and when I was about to make a phone payment, this man asked me with suspicious tone in his voice if I have credit card (such nonsense question, I wouldn’t buy e-ticket if I don’t own it, right?), and after saying “yes” to all those hideous questions (If I am the owner of the card, where I am right now, what’s my mobile number, am I calling from where, etc.), I finally made it to get my confirmation of e-ticket to my inbox. My bank also confirmed the transaction via text message notification, but what really made me angry was the time and money (hey – all in all I’ve spent 20minutes calling JAT airways, Belgrade from my mobile in Rome) I’ve spent in action via phone instead on their malfunctioning web site. What’s behind – only people in JAT management know.

The worst thing is that this problem exists for years and they are not fixing it!!! Every time I go to their web site hoping that things have changed – I get confirmation on the spot that they didn’t change. And I am not the only one who did notice and protest about this issue. So today I was reading  BBC news that Serbia is set for visa-free  EU travel from 2010, which means that Serbian citizens want to travel without nuisance of waiting for visa’s which is good on one side and on the other- Serbian JAT airways web site is not working!  This is so hypocritical and paradoxical at the same time: giving them hope whilst many emerging and basic things in the country are not functioning regarding e-everything: e-banking, e-payments, e-government, e-administration, e- whatnot.
This is the notice and caution to ALL of you who are planning to visit JAT airways web site or in worst case to try to make reservation.

Disclaimer: I wrote this text as revolted and dissatisfied citizen of Republic of Serbia, who lives world wide and who is not being able to use the web services that are presented on JAT web site. I respect the efforts and the work of aviation crew of this company who is so far doing their work fairly good. This negative critique is addressed to JAT management and their customer service, the way of communication with customers, web site malfunctioning, false representing their services on web, and disrespect to their customers.  If you don’t change your policy and be brave and make a statement on the web site that your e-system for reservations, booking, contact is NOT working – you are misleading the people.

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Attention and distractions: reasons I don’t fancy iBT TOEFL

academia,communication,culture,internet,Italy,life,random thoughts,Rome — Danica @ 1:44 am, June 23, 2009

Last weekend I spent most of the day (read: five hours) musing myself (I am a bit ironic but this is my rant and rave) through procedure I call the performance of being capable to go through iBT TOEFL test. What kind of test iBT TOEFL is? It is test of English as a foreign language for undergrad, graduate students, professionals, researchers world wide. For those who want certificate or  test their English capabilities, academic or professional purposes, for non English speakers, for native English speakers, you name it.

Once upon a time there was paper based TOEFL, human TOEFL test (no muss-no fuss) I had certificate in 2003 (for US purposes then). Now I was asked to go through iBT TOEFL (not that my English is bad or something but just as “”formality”). iBT TOEFL stands for Internet based test TOEFL. I didn’t prepare for it as I am pretty confident in holy 4′s – Reading, Listening, Speaking and Writing sections, but I wanted to go to the forum community and check out what other folks say. Mostly PhD scholars and many professionals – English native speakers from United States preparing for the test weeks and months in advance. Many of them “failed” or didn’t reach the score that the institution asked from them and all frustration, sharing information can be read on TOEFL community forum.

Then the little light bulb alarmed me, and after reading testimonials I thought I should prepare myself in technical way: go through sampler I got for free when I registered and paid for test, plus a good friend of mine managed to hack into Kaplans’ version of iBT TOEFL book/interactive software with 4 test simulations. This all happened in 2 days period prior to testing day, and have to admit that I was a bit discouraged as:

1. iBT TOEFL  test is everything but objectively measuring and evaluating your English language skills (especially referring to Speaking and Writing section). First two sections (Reading and Listening) are based on questions and four answers. It is complexed as it “measures” not only grammar but comprehension, the ability to interconnect through different passages of the text, how fast you absorb data from all the interdisciplinary fields, but yours. And of course, time is so limited.

2. I appeared an hour prior the test and found a mess in testing center with lot of Italians totally confused and frenzied. Did I mention that I took the test in Rome?  In so called training center with few rooms so called computer labs? [disclaimer: you are lucky if you can skip iBT in Italy, you'll know why in the next paragraphs].

3. iBT TOEFL is highly academic content test created for graduate students and professionals in different area of human activity. There are lot of unfamiliar narrow-professional terms that you never heard because they are not your area of study. You must know how to navigate through many passages and interconnect the information, even tiny details. You have to use your memory all the time and focus, focus. Offered answers (usually two of four of them) can refer on the sentence or the word because they are so damn similar – so you have to decide either one or two. If you make here mistake, you loose the point. In other words – try to figure out what the author wanted to say. This usually works if you have optimal conditions for test-taking, but…

4. Conditions on the test day: I was so determined, cheered up, and super happy to finish with that, and what I found were computer rooms with no functioning AC’s (cooling system), some of them stopped to work on 35 Celsius degrees (hot, hot very hot). Windows were closed. We were boiling. No air, no thinking. My brain couldn’t process any information on the part Reading and Listening. I was so angry cursing paleontology eras and the changes in the Earth core, Whales and other species that are dying, and the problem how to decrease CO2 in deep blue ocean. Then, when people started to complain due to the lack of the oxygen, many of them left the room, organizers opened the windows and the noise from the street interfered with our headsets and Speaking section. During the speaking I was so revolted that I talked and talked and couldn’t wait to finish with writing. Another hideous iBT thing: you have 10 seconds to prepare what you heard and read and then to summarize all in 30 0r 45 or 60 seconds. Then you have Q and A’s from academic lectures heard/read on the topics that are not familiar to you. Bullshit! Pardon my language, but this is true. Writing was pretty easy for me as I don’t mind to write surrounded by cacophony. So that was about test (infra)structure and conditions.

5. Also, you have only 10 min break in between Reading/Listening and Speaking/Writing section – just enough to go to the toilet, drink some water, and eat tiny chocolate if you are lucky as the clock on your computer is ticking. So beside timing your reading of the academic passages from marine biology, archeology, maths, etc. you should time and practice going to the toilet, mind you. To do test properly usually takes 4- 4.5 hrs.

6. Hypothesis that iBT TOEFL is big money sucking-machine. Two important sections of the test (Speaking and Writing) are evaluated by humans. Now comes catch 22: many of them are not academics or objective. Many cases showed that they give much lower scores on these two, so the test takers could ask for rescoring (which costs additional money) and they would raise up score up to 4-6 points. A pharmacist I was talking with in the last 3 days, a woman from California is taking the test for several times as she had bad scores in Speaking section and her employer asked for specific score (e.g.30). She is very frustrated as she told me she believes that iBT TOEFL is a big money-sucking machine because there are lot of people like her that have to keep taking it on and on again until the requested score!

7. Focus/concentration/attention and distractions play a huge role with this kind of tests where you need to be super mechanically capable to multitask and give the feedback that are correct. Otherwise you lose points. Now I understand why some people spend weeks preparing it, but again I think this is the most hideous test that exists. It doesn’t represent your real knowledge of English. iBT is so vague, have holes, that when I talked to some academics many of them told me they hated it. Really.

Finally, I don’t expect high scores, I messed up first two sections that required 100% of concentration, optimum conditions for test taking that I didn’t have. I guess I will never “fit” into desirable candidate for gaining the maximum or close to it, but I know that my English is so damn better than 99% of people who came to take the test. I don’t want to prepare with manuals “how-to” test for dummies. With all respect to those people as I know they practiced for months and I know their speaking English is so poor, but I’m studying and learning (still, ongoing) my English since the age of six, use actively, work and live in English speaking environment, and if test shows the opposite I don’t care.

I just hope those who might care will read this and don’t take for granted my bad scores of iBT TOEFL. Anyways, we’ll see in two weeks.

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Some random thoughts on Social web tools and Science 2.0

Recently I was asked by a colleague who is working on the launching of the new information management, knowledge management (KM) system about evaluating social networking tools (read: social software, web 2.0 tools) as potential implementation in the “old” web 1.0 models for web repositories (during past times we had locked archives, not open systems). Which made me think and evaluate that special project we are about to launch (note: since I’m not bringing out insider’s information on my personal blog, but on local work intranet blog, information stated here are my personal reflections on certain issue in general).

Having in mind that the open access databases, archives, repositories are hopefully present in technology, education, science, and that the iron metal systems are behind us (hopefully), let’s say that the technology, science, academia are striving to be open. A friend of mine in our talk this evening mentioned to me good news that his teacher, professor at University is referring kids to use Wikipedia. He also says that he can find, as being soon graduate Computer Science student, very useful tips and data on programming or scrips, coding right in Wikipedia.

The full text documents systems or reference ones beside the interactivity and collaboration (in the case of Wikipedia), and others academic document repository systems at institutional level for capturing and disseminating information- need what we call social software and the usage of social networking tools for sharing. Moving from static locked systems, new ones are a dynamic web-based applications that use an advanced open source software technology for facilitating interoperability and promoting coherence in knowledge management and information exchange (hello web 2.0, and web 3.0!). Such dynamic systems require sharing tools for exchanging data, browsing data, and merging records, collaboration (from Aim, bebo, Linkedin, Digg, Facebook to Twitter, Friendfeed, Netvibes, etc.). For example: something in the form of the widget like you see the one below this post (Share this! or Add this!) for the sake of social bookmarking and exchange data amongst IT professionals, academics, social networkers, researchers, everyday Web users.

And today another colleague asked me to talk about Twitter’s purpose and usability in such systems. I will just mention one thing here as it requires deeper analysis: Twitter is useful not only for dissemination of information or sharing any information, but also as interactive collaborative playground where everybody is there (Here comes everybody!) and especially after 3 years of being present not only as as micro-blogging tool but as well as a space for networked publics that looks like (and is) micro-global village with individuals role in it. So why Twitter? Simply, because everyone is there. Your allies. Some people more or less on Facebook or My Space or Linkedin, but Twitters’ infrastructure’s been spread in all human activities. Including science. Technology. Academic world. Celeb-circustry. You name it.

I’m looking forward to see how open access systems will and are responding to current changes in Social web fluctuations, but as far as we know it using social bookmarking, sharing, social software tools in general didn’t hurt any sci-tech system. It can make it only to be more open and dynamic.

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where analogue and digital meets: twittering on the beach

Literally. A week or something ago I took mini vacation on the south of Italy where I’ve spent recuperating time enjoying spring/summer sun, Mediterranean sea, beautiful air and sunsets, and couldn’t help but to create a tweet in the sand. The place where analogue and digital meets:

More on my Flickr. Still contemplating idea for photo-log book for my 365 days project. Any ideas?

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Twitter covering Italian earthquakes: national media vs. social web

I want to share some of my personal reflections on the earthquakes happening in Italy in the past seven days. Now, it’s been a week since a 6.3 magnitude earthquake struck in Abruzzo, at 3.32AM (01.32 GMT, EDT Sunday) killing over 270 people and causing severe damages to several cities. Especially the city of L’Aquila because there was the epicenter (96km northeast of Rome) of the “terremoto” (Italian for the earthquake).

Since I was immediately awaken, first thing was grabbing the mobile and twittering about this (which is not so smart to do if you’re in the middle of strong shakes, but…), and then I’ve realized that only few of us (read 6, and later 7 people) in the Italy were twittering about this live. It was interesting that the social media in this case was faster than national TV and radio stations. Usually, international media houses, e.g. CNN , are 15-20 min behind the social web and networks, while Italian national stations needed more time, let’s say an hour, hour and a half.

You have to understand this from two reasons (not necessarily in this order): 1. life philosophy in Italy (so far as I got it)  is “piano, piano…”, which means “as slow as possible…” – implemented in every aspect of (Italian) life, and 2. political reasons and the premier’s ownership of all National TV channels (and other relevant media). Sounds familiar? Well…You probably heard the controversial story of a scientist in L’Aquila,  seismologist Gioacchino Giuliani claiming that thanks to his research he had foreseen the disaster four days before it have happened but he had been ignored by Civil Protection. Nothing that we’ve never seen before regarding the government and the media and freedom.

Anyways, I was sending tweets from Rome as I was checking if any media online reported about the earthquake, but the fact was that the very few of us awakened by the quake used Twitter to spread the news before any news agencies. In the next few hours Twitter was the only source available to Italian people to share news and information as well as the contact medium for their friends and family in L’Aquila. The next morning and day(s), Twitter, beside other social networks (especially Facebook) was the major information tool to keep updated with the events in the region and spreading the news world wide, because there were aftershocks and minor tremors (still present). After the major quake, Facebook and Friendfeed were the most active social networks with a role of the spreading the current situation, announcing appeals for help, ways on how to make donations, keeping in touch.

Current situation in the Italian twittersphere cannot be compared with the massivness and the noise that happened in Moldova recently, because as micro-blogging tool it presents among Internet users something new. IMHO, it is the matter of time when this social media tool, that’s being mostly used by the academics and IT/social media professionals, will be spread amongst Italian population, the active Internet users of the other social networks.

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beyond the twitter: italian’s twitterati act of kindness

Five days ago I experienced really nice act of kindness by Twitterer on my followers/following list. Five minutes or so before leaving my working station I twittered about free hugs, to test the power of Facebook and Twitter in foreign city and country as well as the radius of my digital visibility here in Italy.

A minute later I got direct message from a Twitterer residing in Rome, Apple fan and one of rare Romans who is using Twitter in tech,  saying he’s coming in 15 min to meet me in front of my building. Very spontaneously this nice person arrived immediately via moped in front of my working place to give me a hug, and Moleskine notebook -City Rome. Those who are following me on Flickr, Twitter, Facebook and where not – can notice that I dig Moleskine notebooks.  Thanks to Twitter, I’ve instantly met a person with whom I was sending replies and exchanged thoughts on technology and life in Rome the same day. Moleskine notebook was really nice gesture and welcoming gift, and I am very grateful to all people who are interacting with me, and picking up things I say or write.

The power of social web implies also analogue communication performances influenced by the online presence and ID management of the persona. This act of kindness du jour and the whole week I am memorizing fondly as one of the  advantages of the usage of web 2.0 services. I’m very thankful that I can gradually, here and there, meet my invisible audience.

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